Microsoft Solitaire Collection

Learn about Microsoft Solitaire Collection and find out where to get troubleshooting help for iOS™, Android™, and Windows 10.

Windows 10 and iOS Support

Microsoft Solitaire Collection for Android Support

Will Microsoft Solitaire Collection run on any Android Device?

Microsoft Solitaire Collection requires Android OS 4.4 and up and devices (phone and tablet) 480x800 or higher.

Please note we cannot guarantee these specifications alone will be enough to run the game.

Do I need Internet Access to Play Microsoft Solitaire Collection?

Internet Access is required for Xbox Live Sign In and Daily Challenges. You can play the five classic game modes offline. If you run into issues with signing into your Xbox Live account or Daily Challenges, please check your internet connection.

How do I disable notifications on Android?

If you would like disable push notifications for Xbox Live Achievement Toasts, please do the following:

  1. Open "Settings"
  2. Select "Apps"
  3. Select "Microsoft Solitaire Collection"
  4. Uncheck the "Show Notifications" option
Please note exact steps may vary per device OS version.

In App Purchases - Premium Subscription

The Microsoft Solitaire Collection offers In App Purchases by Subscribing to Premium. Subscription to Premium is offered for one month or one year.

How Do I Cancel My Premium Subscription?

When you subscribe to Premium via the Microsoft Solitaire Collection on Android, the billing is handled and managed through the Google Play Store.

To cancel the auto-renewal for your subscription, please do the following:

  1. Open the Google Play Store on your device
  2. Ensure the Google Account on the store is the same account that Premium was purchased with
  3. Tap Menu > Account > Subscriptions
  4. Find the Premium Subscription
  5. Tap Cancel

For more information regarding purchasing and managing auto-renewing subscriptions, please go here:
https://support.google.com/googleplay/answer/2476088?hl=en&ref_topic=6046221&co=GENIE.Platform%3DAndroid&oco=1

Running into problems with your purchase? Please see the Google Play Help here: https://support.google.com/googleplay/topic/6046221?hl=en&ref_topic=3365269

Troubleshooting Android

Game Crashes and Freezes

Issue with your game crashing or Freezing? Please try the following:

Google Play Store won’t load or download your game?

If you run into issues loading the Google Play Store or downloading the game, please try the troubleshooting steps on the Google Help Center: https://support.google.com/googleplay/troubleshooter/6241347?hl=en